Graycliff Partners Invests in Buffalo’s Installs

NEW YORK — Graycliff Partners, an investment firm focusing on middle market private equity and mezzanine investments, has completed an investment in Installs Inc, based in Buffalo. Terms of the investment were not released.

Installs is a national provider of last mile logistics services for major retail chains and e-commerce businesses.  Graycliff’s investment was made in support of the current management team’s buyout of the company’s two founders.

Graycliff is based in NY and has over $1 billion in assets under management.

Founded in 1993, Installs was the first national independent installation services provider of consumer electronics and appliances and currently maintains one of the largest networks of multi-skilled independent and certified technicians. This fully-vetted nationwide network of 3,400 technicians, combined with the company’s proprietary software system and 150+ employee contact center, allows retailers to outsource their complex installation and delivery dispatch needs across every zip code in the continental United States.

“We are excited to partner with management in assisting Installs through its next chapter of growth,” said Andrew Trigg, Managing Partner at Graycliff Partners. “The Installs management team has proven to be highly committed and innovative in their approach to servicing their customer base.”

“We believe Graycliff is the right partner to support the next phase of Installs growth,” said John Nettina, CEO of Installs. “We have a powerful vision for the future of Installs and we will continue to see it validated by the ongoing growth of our service capabilities and loyal customer base, and now by this partnership with an experienced private equity firm.”