Macy’s to Hire 80,000 Holiday Workers

Macy’s, the nation’s leading department store chain, plans to hire 80,000 seasonal workers for positions at its Macy’s and Bloomingdale’s stores, call centers, distribution centers and online fulfillment centers nationwide for the 2017 Christmas and holiday season. The number of hires is down from 83,000 last year.

Macy’s operates over 700 department stores under the Macy’s and Bloomingdales brands. The company has closed 68 stores this year.

The company also announced its national holiday hiring event, expanding to two days this year: Thursday, Sept. 28, 11 a.m. – 8 p.m., and Friday, Sept. 29, 11 a.m. – 6 p.m., in local time zones. Job candidates can visit all Macy’s, Bloomingdale’s and Macy’s Backstage stores, as well as the company’s call centers and distribution and fulfillment centers.

To discover open positions and opportunities for on-site interviews, candidates can apply in advance at macysJOBS.com or bloomingdalesJOBS.com. Positions in all facilities and stores nationwide are searchable on the easy-to-navigate hiring sites. Candidates who submit applications online will receive a response via e-mail.

“Macy’s greatest strength is our talent, and our associates, who directly engage with our customers, play a major role in our success. During the holiday season, Macy’s and Bloomingdale’s shoppers appreciate our higher staffing levels wherever they connect with us – in stores, online and mobile, or by phone, and our associates love the income-earning opportunity,” said Jeff Gennette, Macy’s, Inc. chief executive officer. “We first offer current associates the opportunity to work extra hours over the holidays, and then add to our workforce with seasonal hires. We also employ students, retirees and individuals from many walks of life who wish to supplement their income and benefit from receiving a merchandise discount. We are proud to offer them this opportunity to work in a fun, fast-paced and collegial environment.”

Macy’s, Inc.’s 2017 seasonal hiring plan includes the following:

  • About 18,000 of the 80,000 total seasonal positions will be based in direct-to-consumer fulfillment facilities that support sales generated by the company’s omnichannel business strategy. This is an increase of 3,000 positions compared to 2016. These positions are located in megacenters in Goodyear, AZ; Cheshire, CT; Tulsa, OK; Portland, TN; and Martinsburg, WV, as well as in product-specific fulfillment centers in Sacramento, CA; Stone Mountain, GA; Secaucus, NJ; and Joppa, MD.
  • Approximately 1,000 associates will be hired to interact with customers via telephone, email and online chat at customer service centers in Mason, OH; Clearwater, FL; and Tempe, AZ.
  • More than 1,000 people will be hired across the country to support the 91st annual Macy’s Thanksgiving Day Parade, Santalands and other iconic holiday events.

Seasonal associates at Macy’s and Bloomingdale’s serve customers on the selling floor, work in store operations positions, interact with customers via call centers, and staff the distribution and fulfillment centers that coordinate shipments to stores and directly to customers who buy online or via mobile. Macy’s, Inc. is one of the largest online retailers in America. Most seasonal positions are part-time, often with flexibility to fit the availability of the individuals hired.

“The overall number of seasonal associates is in line with our streamlined store base. By increasing the number of associates in our direct-to-consumer fulfillment facilities, we’re ensuring our customers get the service and seamless omnichannel experience they want during this important time of year,” concluded Gennette.