Delta to Offer Free In-Flight Messaging

Delta Air Lines plans to become the first U.S. global carrier to offer free mobile messaging in-flight starting October 1.

Passengers will be able to stay fully connected with those on the ground and exchange real time messages in flight with friends, families, colleagues, and clients via iMessage, WhatsApp and Facebook Messenger.

Free messaging will be available on all Gogo-enabled Delta flights, including all aircraft with two or more cabins. Customers will be able to access free messaging through Delta’s Wi-Fi portal page, airborne.gogoinflight.com. Free mobile messaging will be for text use only and does not support attachment of photo or video files. Emojis are allowed.

“We know many of Delta’s customers want or need to stay connected in the air and on the ground, which is why we’re investing in an easy, free way to send and receive messages inflight through some of the most popular global platforms,” said Tim Mapes, Delta’s Senior Vice President and Chief Marketing Officer. “Coupled with our investments in seat-back screens, free entertainment and High-Speed Wi-Fi, free messaging is one more way customers can choose how to make the most of their time on Delta flights.”

Over 1,000 Delta planes now have in-flight Wi-Fi, including all Delta Connection two-class regional jets. A Wi-Fi day pass on Delta starts at $18 per day.

Delta is also expanding High-Speed Wi-Fi, seat-back entertainment screens and free entertainment to give travelers more choice and flexibility in how to spend their time from takeoff to touchdown. Delta has over 500 planes equipped with seatback screens.

Delta’s High-Speed Wi-Fi, powered by Gogo’s 2Ku Wi-Fi technology, is delivering next-generation technology that provides consistent, uninterrupted coverage anywhere in the world, including over oceans. Delta has the largest current fleet of Gogo 2Ku aircraft and the largest commitment to 2Ku of any airline in the world. Over the next two years, Delta is set to install over 600 aircraft with High-Speed Wi-Fi for domestic and international flights.

The airline’s High-Speed 2Ku Wi-Fi gives customers an at-home experience in flight, including the ability to stream video and use work-related networks, such as VPN, globally. Unlike prior versions of in-flight technology on Delta, customers may now use Wi-Fi from gate to gate on 2Ku-enabled aircraft. To date, the airline has installed 200 aircraft with the improved Wi-Fi technology.