Salvation Army Launches Support Hotline

In response to rising levels of anxiety, uncertainty and fear resulting from the coronavirus pandemic, The Salvation Army has launched its first nationwide hotline to provide emotional and spiritual care to anyone impacted by this crisis. If you’re looking for spiritual guidance or local services, or if you just need someone to talk with, Salvation Army officers who are pastors and emotional-care personnel are there to listen.

The phone number is 1-844-458-HOPE (4673). Staff are available from 9 a.m. to 9 p.m. EST. Counselors speak English and Spanish, and callers are encouraged to leave a message if they call after hours.

As the nation’s largest social services organization with a presence in almost every ZIP code in America, The Salvation Army has expanded its efforts to meet the overwhelming need caused by COVID-19. Uniquely positioned to assist those vulnerable in our communities, the Army’s current response is focused on:

• Food security – expanding food assistance with new delivery and drive-through options
• Shelter – providing safe shelter for individuals and families experiencing homelessness
• First responder support – providing support based on each community’s need (for example, providing meals and childcare)
• Virtual worship – offering virtual services during this outbreak using livestreaming tools to continue providing faith, hope and healing, which will be especially important this Easter

Though The Salvation Army is committed to meeting need wherever it exists, COVID-19 will greatly increase the number of service requests received for months – if not years – to come. As a result, ongoing public support will be critical in ensuring no one is turned away or overlooked.

The Salvation Army annually helps nearly 23 million Americans overcome poverty, addiction and economic hardships through a range of social services. By providing food for the hungry, emergency relief for disaster survivors, rehabilitation for those suffering from drug and alcohol abuse, and clothing and shelter for people in need, The Salvation Army is doing the most good at 7,600 centers of operation around the country.