NEW YORK – SevenRooms, which operates a reservation management system for restaurants and hotels, has raised a $50 million Series B funding round led by Providence Strategic Growth (“PSG”). This latest funding will support SevenRooms’ continued global expansion and enable the company to further enhance the industry’s only end-to-end guest experience platform focused on helping operators build profitable, direct relationships with their guests. In conjunction with the investment, PSG Managing Director Adam Marcus will join SevenRooms’ Board of Directors.
Founded in 2011, other investors in SevenRooms include Amazon and Comcast Ventures.
As the only end-to-end global platform with a full suite of products that unlocks a 360-degree view of every guest across both on- and off-premise, SevenRooms’ CRM-driven platform includes reservation, waitlist and table management, online ordering, contactless order & pay, reputation management and marketing automation. These products enable hospitality operators to increase revenue and profitability by leveraging data to build direct relationships, deliver exceptional experiences, and increase repeat visits & orders.
SevenRooms has partnered with many of the world’s largest hospitality brands to help them manage guest experiences for over 500 million bookings globally. The company’s client portfolio ranges from independent restaurants to global enterprises, including Bloomin’ Brands, Mandarin Oriental Hotel Group, MGM Resorts International, Cosmopolitan of Las Vegas, Wolfgang Puck, Michael Mina, D&D London, Corbin & King, Jumeirah Group, Black Sheep Restaurants, Zuma, and Topgolf.
“PSG has deep experience partnering with management teams to scale vertical SaaS-based platforms to create global category leaders,” said Joel Montaniel, CEO & Co-Founder at SevenRooms. “With our latest fundraise, we have positioned SevenRooms with the right resources and partner to empower operators worldwide to do more with less, increasing loyalty, revenue and profitability while helping operators make their guests feel at home. We’re excited to continue innovating as the only 360-degree guest experience platform available on the market today that addresses every aspect of the guest journey, powered by a purpose-built CRM, robust operational tools and an automated marketing engine.”